Terms and Conditions

Terms and Conditions for Grange Europe Ltd T/A The Hygiene Company

Effective Date: 2024-11-04

These Terms and Conditions govern your use of the website and services provided by Grange Europe Ltd, trading as The Hygiene Company ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms and Conditions.

Definitions

"Website" means the website operated by us at koalawipes.co.uk / koalalifestyle.co.uk
"Services" means any products or services offered by us through the Website.
"User" means any individual who accesses or uses the Website or Services.
"Content" means any information, text, graphics, images, videos, or other materials available on the Website.

Use of the Website and Services

You must be at least 18 years old to use the Website and Services.
You agree to use the Website and Services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Website and Services by any third party.
You are responsible for maintaining the confidentiality of your account information and password.
We reserve the right to terminate your access to the Website and Services at any time for any reason.

Intellectual Property

The Website and its Content are protected by copyright, trademark, and other intellectual property laws.
You may not use the Website or its Content for any commercial purpose without our express written consent.

Product Information and Orders

We make every effort to ensure that the information on the Website is accurate and up-to-date. However, we do not warrant that the information is error-free or complete.
All orders are subject to acceptance by us. We reserve the right to refuse any order for any reason.
Prices for products are subject to change without notice.

Payment and Delivery

Payment for products must be made at the time of order.
We offer various delivery options. Delivery times are estimates and are not guaranteed.

Returns and Refunds

We offer a 14 day return policy for most products. Please see our Returns Policy for details.

Disclaimer of Warranties

The Website and Services are provided "as is" without any warranties of any kind, express or implied.
We do not warrant that the Website or Services will be uninterrupted or error-free.

Limitation of Liability

We will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or Services.

Indemnification

You agree to indemnify and hold us harmless from any and all claims, liabilities, damages, losses, and expenses arising out of or relating to your use of the Website or Services.